Terms & Conditions for Walks & Tours
Please read and ensure you are happy with the terms and conditions below, prior to making your booking.
- Cancellation policy
– if the client cancels the trip 14 days or more prior to the date of the trip a full refund will be issued
– if the client cancels the trip 7- 13 days prior to the date of the trip, 50% of the cost will be refunded
– if the client cancels the trip less than 7 days before the date of the trip, no refund will be paid
We occasionally have to cancel a trip due to poor weather. If, due to bad weather or any other unexpected factor we have to cancel the trip, an alternative date or full refund will be offered.
- Minimum booking numbers
We need a minimum number of people to run some of the tours – if this number is not reached 24 hours before the start of the tour it will be cancelled and you will receive a full refund.
Terms & Conditions for courier delivery for Pond & Meadow Starter Packs
Please read and ensure you are happy with the terms and conditions below, prior to making your order.
On collection of your order by courier, we will provide you with a number given by the courier to track your package. Dates and indications for delivery are approximate and we cannot guarantee or be held responsible for delays in delivery dates or times. Celtica Wildflowers cannot be held responsible for any loss or damage incurred through delay in courier order fulfilment.